Betting Rules

Spirit Casino provides online gambling services subject to applicable Australian laws, regulatory requirements and the rules published on the website. Access to particular products or markets may depend on your location, account status, age, verification checks and other eligibility requirements. You must not use the service if online gambling is unlawful where you are located.

You must be at least 18 years old and must provide accurate, current and complete information when creating or using an account. Spirit Casino may request documents or other information to verify your identity, age, location, payment method or source of funds. An account may be restricted, suspended or closed if verification cannot be completed, information is inaccurate, or the account appears to breach these rules or applicable law.

• Only one personal account may be used unless Spirit Casino has expressly approved another arrangement.
• You are responsible for keeping your login details confidential and for all activity carried out through your account.
• You must not allow another person to place wagers using your account.
• You must not use the service for illegal activity, fraud, money laundering, collusion or any other improper purpose.
• You must not interfere with the website, games, betting systems, security features or normal operation of the service.
• Spirit Casino may refuse a wager, limit access to a market or suspend an account where permitted by law and the applicable terms.

If these Betting Rules conflict with a specific game rule, market rule, promotion condition or other published term, the more specific rule will generally apply to that product or offer. If there is an inconsistency with the Terms and Conditions, the Terms and Conditions will apply unless a specific rule states otherwise.

A wager is submitted when you select the relevant option, enter the stake and confirm the transaction through the betting interface. A selection shown on screen is not necessarily a confirmed wager. You should check the details displayed before confirming, including the event or game, selection, odds or price, stake, potential return and any applicable conditions.

A wager is accepted only when it has been recorded by Spirit Casino’s systems and a confirmation is displayed or otherwise made available in your account. A transaction appearing to be in progress, pending or unsuccessful is not confirmation that a wager has been accepted. You should review your account history rather than rely solely on a screen message or browser notification.

Bet details and responsibility

You are responsible for checking each wager before and after submission. This includes checking that the correct account, market, selection, stake, price and bet type have been chosen. Spirit Casino is not responsible for errors resulting from your failure to review a wager, incorrect information entered by you, loss of connectivity or use of an account by another person where you have not protected your login details.

Prices, odds and displayed information

Prices and odds may change before a wager is accepted. The price or odds applying to a confirmed wager will be those recorded in the account or betting system at the time of acceptance, subject to the applicable market rules. Information about events, participants, starting times and markets is provided for general betting purposes and may be updated or corrected.

Spirit Casino may correct obvious errors, including an incorrectly displayed price, result, settlement or market description. Where an obvious error affects a wager, the wager may be voided, resettled or otherwise dealt with in accordance with the relevant rules and applicable law. An obvious error may include a clear typographical, technical, data, pricing or transmission mistake.

Live and in-play betting

Live betting carries additional risks because information and prices can change quickly. Delays may occur between an event taking place and the information appearing on the website. A wager may be rejected, suspended or accepted at a different price during this period. You should not assume that an event has not occurred simply because it is not yet shown in the betting interface.

Sports and event wagers are settled using official results or other reliable information identified in the relevant market rules. Results may be subject to confirmation, review or correction. A result is not necessarily final immediately after an event ends, particularly where an official body later changes a result, ruling, classification or participant status.

• If an event is abandoned, postponed, rescheduled or does not take place, the applicable market rule will determine whether wagers remain valid or are cancelled.
• If a participant or team is withdrawn, replaced, disqualified or changes status, the relevant market rule will apply.
• Where a market depends on a particular period, date, venue, score, margin or statistical measure, settlement will follow the definition shown for that market.
• Dead heats, ties, draws, shared placings and similar outcomes will be settled under the rule applying to that market.
• If an event or market is offered in error, Spirit Casino may correct or cancel affected wagers where permitted by the applicable rules.
• Live or in-play markets may be delayed, suspended or closed while information is reviewed or a significant event occurs.

Casino wagers are governed by the rules displayed for the relevant game. These rules may explain the objective, available wagers, stake options, round sequence, winning combinations, bonus features, maximum or minimum selections and settlement method. You should read the game information before playing and make sure you understand how a result is determined.

Game outcomes are generated or determined by the systems and processes used for that game. A displayed outcome, account record or other authorised system record will generally be used to determine the result. Past outcomes do not predict future outcomes, and no betting pattern can guarantee a win.

• A completed game round will normally be settled according to the result recorded by the game system.
• If a game is interrupted, the account or game record will be reviewed under the applicable game rules.
• Technical failures, connection loss or device problems do not guarantee that a wager is cancelled.
• A game may be suspended or removed where there is a technical issue, suspected error or maintenance requirement.
• Any feature, multiplier, free round or other game element is subject to the rules displayed for that game or offer.

If a game produces an outcome that is clearly affected by a technical fault or system error, Spirit Casino may void or correct the affected round where permitted by law. Any review will take account of available system records and the rules applying to the game.

Once accepted, a wager cannot usually be changed or cancelled by the player unless a specific feature or rule allows it. A request to cancel a wager does not take effect unless Spirit Casino confirms the cancellation. Closing an account, logging out, uninstalling an application or refusing a payment does not automatically cancel an accepted wager.

Wagers are settled after the relevant result or outcome is available. Settlement information may be updated if an official result changes, an error is identified or a market is reviewed. Any balance adjustment resulting from a correction will be made in accordance with the applicable rules and law.

Questions about a wager

If you believe a wager has been recorded or settled incorrectly, review the bet history and the rules for the relevant market or game first. Raise the matter through the available support channel as soon as possible and provide the account reference, date, wager details and a clear explanation of the issue. Do not send passwords or full payment details in a support request.

Spirit Casino may investigate a dispute using transaction records, game logs, event information, system data and other relevant evidence. A decision will be made under the applicable rules and legal requirements. If you are not satisfied with the outcome, any further review or complaint pathway will be described in the site’s complaints or Terms and Conditions information.

Responsible betting

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before playing, use available deposit or time controls, take regular breaks and never chase losses. Do not gamble when affected by alcohol, drugs, stress or financial pressure. If gambling is causing concern, use the responsible gambling tools available on the website and seek independent support from an appropriate Australian service.

1. Decide how much time and money you can afford to spend before you begin.
2. Keep gambling funds separate from money needed for household expenses and commitments.
3. Do not increase stakes to recover previous losses.
4. Take a break if gambling stops feeling enjoyable or begins affecting your wellbeing.
5. Use account limits, time-outs or self-exclusion options where available.
6. Ask for help if you are concerned about your gambling or someone else’s gambling.

These Betting Rules are intended as general information and do not replace the rules displayed for a particular product, the Terms and Conditions or applicable law. Spirit Casino may update these rules from time to time. You should review the current version before placing a wager.